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Billing, plans, and redeem codes

Use the billing, plan, subscription, or redeem-code entries that are enabled in your AIXHUB console.

Different deployments may enable different billing features. Use only the entries visible in your console. Do not follow a screenshot from another site or submit the same payment repeatedly.

Prerequisites

  • You are signed in to the AIXHUB console.
  • You confirmed that the account is the one that should receive the balance or plan.
  • You read the price, validity period, and usage rules shown by the current page.

Steps

  1. Open the billing, plans, subscriptions, or redeem-code entry shown by the dashboard or side navigation.
  2. Check the account, amount, plan details, and validity period before submitting.
  3. After payment, return to Dashboard, refresh, and confirm the balance or subscription status.
  4. For a redeem code, remove extra spaces and keep the result page or order number.
  5. After the balance or plan is active, open Available channels, choose a visible model, and run a small request with a valid API key.

Verification

The console shows the updated balance or plan status, and a valid API key completes a minimal test request.

Troubleshooting

  • Payment succeeded but balance did not update: Check the order result, wait for the page's stated sync window, and refresh. Do not pay again immediately.
  • Redeem code is rejected: Check the account, code, case, validity period, and whether the code was already used.
  • Balance is active but requests fail: Recheck the API key, model availability, and the key's assigned group.
  • You need billing support: Keep the order number, payment time, account email, and a redacted screenshot. Never send a complete API key.

Next step

Return to Dashboard and balance, then read API key management or Available channels.

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