Panel tutorials
Billing, plans, and redeem codes
Use the billing, plan, subscription, or redeem-code entries that are enabled in your AIXHUB console.
Different deployments may enable different billing features. Use only the entries visible in your console. Do not follow a screenshot from another site or submit the same payment repeatedly.
Prerequisites
- You are signed in to the AIXHUB console.
- You confirmed that the account is the one that should receive the balance or plan.
- You read the price, validity period, and usage rules shown by the current page.
Steps
- Open the billing, plans, subscriptions, or redeem-code entry shown by the dashboard or side navigation.
- Check the account, amount, plan details, and validity period before submitting.
- After payment, return to Dashboard, refresh, and confirm the balance or subscription status.
- For a redeem code, remove extra spaces and keep the result page or order number.
- After the balance or plan is active, open Available channels, choose a visible model, and run a small request with a valid API key.
Verification
The console shows the updated balance or plan status, and a valid API key completes a minimal test request.
Troubleshooting
- Payment succeeded but balance did not update: Check the order result, wait for the page's stated sync window, and refresh. Do not pay again immediately.
- Redeem code is rejected: Check the account, code, case, validity period, and whether the code was already used.
- Balance is active but requests fail: Recheck the API key, model availability, and the key's assigned group.
- You need billing support: Keep the order number, payment time, account email, and a redacted screenshot. Never send a complete API key.
Next step
Return to Dashboard and balance, then read API key management or Available channels.